1. Who we are

Baltic Trailer Rental OÜ
Email: btr@btr.eu
If you have questions, contact us at the details above.

2. What personal data we collect

We may collect:

• Contact details (name, email)
• Technical data (browser, device)
• Usage data (pages visited, actions taken)
• Cookie and tracking data (see Cookie Policy)

3. How we collect data

• Directly from you (contact forms, emails)
• Automatically (cookies, analytics)

4. Why we use your data (legal bases)

We process your data only when we have a legal basis:

• Contract – to provide you with services you request.
• Consent – for things like marketing emails or non-essential cookies.
• Legal obligation – to comply with tax, accounting, or regulatory rules.
• Legitimate interest – to improve our services, prevent fraud, and secure our systems.

5. How we use your data

We use data to:

• Provide and manage our services
• Respond to inquiries
• Improve website performance and user experience
• Comply with legal requirements

6. Who we share data with

We may share data with:

• Service providers (email, analytics)
• Legal authorities, if required by law

7. How long we keep your data

We keep personal data only as long as needed for its purpose or as required by law. After that, it is securely deleted or anonymized.

8. Your rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Receive a copy of your data (data portability)

To exercise your rights, contact us at btr@btr.eu.

9. Complaints

If you believe your data rights are violated, you can complain to your local Data Protection Authority.

10. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.